MANAGING PERFORMANCE THROUGH EMPLOYEE ATTRIBUTES AT PT. CENTRAL CAPITAL FUTURES MALANG

Abstract

This study investigates how employee attributes influence performance at PT. Central Capital Futures Malang. Using a qualitative descriptive approach, data were collected through in-depth interviews, observations, and document analysis to explore key employee characteristics such as motivation, competency, adaptability, communication skills, and emotional intelligence. Findings indicate that employee attributes significantly shape work performance, engagement, and organizational outcomes. Strong competencies, motivation, and effective communication were found to enhance performance, while gaps in adaptability and emotional intelligence can reduce efficiency. This study provides practical recommendations for optimizing employee performance through strategic management of individual attributes