THE MEDIATING EFFECT OF ORGANIZATIONAL COMMITMENT ON THE RELATIONSHIP BETWEEN COMPETENCE, WORK ENVIRONMENT, AND EMPLOYEE PERFORMANCE

Abstract

Employee performance refers to the outcomes or achievements of employees evaluated in terms of quality and commitment based on the work standards established by the organization or company. The objectives of this study are as follows: (1) to examine the effect of competence on employee performance, (2) to analyze the effect of the work environment on employee performance, (3) to assess the effect of competence on employee performance through employee commitment as a mediating variable, and (4) to evaluate the effect of the work environment on employee performance through employee commitment as a mediating variable.

The research was conducted on 91 civil servants (ASN) at the Department of Industry and Trade of East Java Province. The data analysis technique employed was Partial Least Squares (PLS).

Based on the results of data analysis, the study concludes that: (1) higher employee competence contributes to better employee performance, (2) a supportive and conducive work environment enhances employee performance, (3) employee commitment serves as a mediating variable that strengthens the relationship between competence and employee performance, and (4) employee commitment also mediates the relationship between the work environment and employee performance.