THE EFFECT OF WORK-LIFE BALANCE AND JOB STRESS ON JOB PERFORMANCE MEDIATED BY JOB SATISFACTION

Abstract

This study aims to examine the influence of Work-Life Balance and Job Stress on Job Performance with Job Satisfaction as an intervening variable at the Fire and Rescue Department of Malang Regency. Because the population size was relatively small, sampling was unnecessary; therefore, the study used a census method, involving all 100 employees of the department. Data analysis was carried out using the Partial Least Squares (PLS) approach with the assistance of SmartPLS 3.0 software.

The results of the PLS analysis indicate that Work-Life Balance has a positive effect on Job Satisfaction, and Job Stress also contributes to increased Job Satisfaction. Furthermore, both Work-Life Balance and Job Stress were found to positively influence Job Performance, while Job Satisfaction itself plays a significant role in enhancing performance. However, the mediating test revealed that Work-Life Balance improves performance indirectly through Job Satisfaction, whereas Job Stress does not significantly affect performance through this mediating variable