SELF-EFFICACY AND WORK MOTIVATION AS MEDIATORS IN THE RELATIONSHIP BETWEEN ORGANIZATIONAL SUPPORT AND PERFORMANCE AT PT. GOLDEN LEAVES MALANG

Abstract

The purpose of this study is to determine the effect of organizational support on the performance of contract employees, to determine the effect of organizational support on the performance of contract employees mediated by self-efficacy and to determine the effect of organizational support on the performance of contract employees mediated by motivation.

The population in this study were employees at PT. Golden Leaves Malang with a total of 135 employees, consisting of 25 permanent employees and 110 contract employees with the Slovin formula, the number of samples obtained was 56 respondents.The data used in this study were analyzed using the Partial Least Square (PLS) approach with the help of the smart PLS 3.0 analysis tool.

Based on the research results, data analysis, and discussions in the previous chapters, the following conclusions were obtained: Organizational support can improve employee performance, indicating that higher organizational support will contribute to improving employee performance. Self-efficacy mediates organizational support's contribution to improving employee performance. Organizational support does not affect employee performancemediatedby motivation. The results of the tests conducted showed that organizational support mediated by motivation had no effect on employee performance