JOB SATISFACTION AS A MEDIATOR: ANALYZING THE IMPACT OF COMPENSATION AND WORK-LIFE BALANCE ON EMPLOYEE PERFORMANCE AT PT. JASA RAHARJA MALANG BRANCH

Abstract

This study aims to determine and explain the effect of compensation and work-life balance on employee performance at PT. Jasa Raharja (Persero) Malang Branch, both directly and through job satisfaction. This study used a sample of 95 employees from PT. Jasa Raharja Malang Branch and a census research method. The data analysis method used was Partial Least Square (PLS), which was implemented through SmartPLS software to overcome the problem of normality and small sample size. The results of the study indicate that compensation can improve employee performance by reducing stress and boredom due to work fatigue. In addition, a good work-life balance also contributes positively to employee performance, especially when employees can manage the demands of their work and personal lives. Compensation is proven to improve employee performance through increased job satisfaction, while work-life balance does not provide a significant contribution to performance through job satisfaction.