The Impact of Workplace Environment and Motivation at Work on Organizational Citizenship Behavior at Abdul Rachman Saleh Malang Regency Airport

Abstract

The purpose of this research is to examine the effects of Workplace Environment and motivation on organizational citizenship behavior at Abdul Rachman Saleh Airport in Malang Regency. The study's sample consisted of the 111 workers at the Abdul Rachman Saleh Airport in Malang Regency. The sample size is made up of 87 workers who are typical of the population. We used the Slovin formula during sampling. Primary and secondary data are used in data sources. The survey method is used in conjunction with questionnaire data collection techniques as the data gathering approach. In this inquiry, the data analysis approach employed was multiple linear regression analysis. The study's findings suggest that organizational citizenship behavior at Abdul Rachman Saleh Airport in Malang Regency is positively and significantly influenced by the Workplace Environment and Motivation of Work, partially and concurrently. The Workplace Environment and motivation at work have a substantial combined effect on OCB. This implies that airport workers' OCB will increase in proportion to their level of job motivation and workplace atmosphere. OCB is employee behavior that goes beyond job demands, such as helping coworkers, taking initiative, and participating in organizational activities. OCB can improve organizational performance and employee welfare. Motivation of Work and Workplace Environment are important factors that influence airport employee OCB. Thus, in order to raise employee OCB, airport management has to improve job motivation and provide a comfortable Workplace Environment. As a result, this study advances the theory and application of human resource management in the aviation industry.