Benefits of Learning English for Hotel Employees in Indonesia

English

Abstract

This study attempted to conduct online interviews with employees of 100 hotel employees in Indonesia who were studying
English in 20 meetings or face-to-face English courses both online and face-to-face which they attended and the impact on their careers in
hotels. Data collection in this study used interviews with 100 hotel employees in Indonesia using random sampling and interviews were
conducted online. The interview aims to extract data in the form of progress in English proficiency assessed by score, impact on careers in
the hotel industry, increased income from the impact of learning English. We use average data or all data obtained are averaged, which are
then grouped based on the specified group of variables, then the regression is carried out using the ordinary least squares (OLS) method.
Hotel employees, especially those who are often the place to stay for foreign guests from various countries, of course, very often face
guests with English communication. Of course, in communicating English, Indonesians need to learn English properly and correctly. One
way to improve English language skills is to take English courses. Based on the results of interviews with 100 hotel employees online and
regression results using ordinary least squares, it is concluded that the improvement in English language skills tested at the end of each
course meeting is positively related to career advancement and increased income of the employees concerned.